Message to our customers
The health and wellbeing of our customers, colleagues and communities is of paramount importance to us here at Thistle Estates. We fully appreciate everyone is going through these uncertain times and we want to reassure you that our focus and dedication remains to keep our customers moving.
We are getting reports that the Ministry for Housing Communities and Local Government (MHCLG) has advised that the lock-down includes stopping all in-person viewings, routine inspections as well as house moves. MHCLG says it is still looking into whether property maintenance tasks such as gas safety checks will be allowed.
Of course agents will feel that they need to keep their businesses open to organise emergency repairs to properties and look after elderly and vulnerable tenants. We’ll monitor things closely and bring the latest news and guidance as soon as we receive it.
You can follow these links to find more detailed guidance on what the ‘lockdown’ means:
If you require assistance in an emergency please contact Thistle via Email : firstname.lastname@example.org. Our email system will continue to be monitored during these unforeseen times and we will contact upon return as soon as possible.
We would like to thank you for your understanding and wish you the very best during these unprecedented times.
Best Wishes and Stay Safe.